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What do the lights on my WiFi router / power supply mean?


Download the Starlink App (iOS, Android) to check for outages, obstructions, alerts, and additional information.

Gen 1 Router
    Starlink_V1_WiFi_Router
    WiFi Router Light
    • Light is on the front of the router.
    • Solid white = Good connection to internet.
    • Blinking white = Searching for satellites. If the router cannot get a connection to the internet in 20 minutes, the light will become red. 
    • Red = Starlink not connected.
    • No light = No power to router. Check your cable's connection with the power supply.
    Power Supply Light
    • Two solid white lights = Good power connection.
    • One white light on = Make sure everything is securely plugged in and there is no damage to hardware or cables. 
    • No lights on = No power to power supply. Check the outlet and ensure it is fully plugged in.

    Gen 2 Router/Mesh Router
      Starlink_V2_and_Mesh_Router_Back Starlink_V2_Router_Front
      WiFi Router Light
      • White light is on the bottom of the router. Under certain light conditions, the light may appear blue.
      • The Graphic on the front of the router represents 'Earth to Mars' "orbital transfer ellipse". There are no lights on the front of the router.
      • Solid light = Power is being supplied to the router.
      • No light = No power to router. Check the outlet and ensure it is fully plugged in.
      Power Supply Light
      • N/A - The Power Supply is built into the router

      Gen 3 Router
        Starlink_Gen3_WiFi_Router
        WiFi Router Light
        • Light is on the front of the router.
        • Solid White = Connected to internet. Will turn off after 1 hour.
        • Blinking White Light = Trying to connect. The light will turn solid white when setup is complete and the router is connected to the internet, or solid red if the router cannot get a connection to the internet in 20 minutes.
        • Violet Light = Router is in bypass mode. Will turn off after 1 hour. Factory reset required to exit bypass mode.
        • Red Light = Not connected to the internet.
        • No Light = No power to router. With good connection, the light will turn off after 1 hour.
        Power Supply Light
        • LED on lower front left of router
        Specifications

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