Download the Starlink app (iOS, Android) to check for outages, obstructions, alerts, and additional information.

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Gen 3 Router

WiFi Router Light:

• Light is on the front of the router
• Solid White = Connected to internet. Will turn off after 1 hour
• Blinking White Light = Trying to connect. The light will turn solid white when setup is complete and the router is connected to the internet, or solid red if the router cannot get a connection to the internet in 20 minutes
• Violet Light = Router is in bypass mode. Will turn off after 1 hour. Factory reset required to exit bypass mode
• Red Light = Not connected to the internet
• No Light = No power to router. With good connection, the light will turn off after 1 hour.

Power Supply Light:

• LED on lower front left of router

Specifications:

• Gen 3 Router Specifications - Standard Kits
• Gen 3 Router Specifications - Starlink Performance (Gen 1) Kit

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Gen 2 Router/Mesh Router

WiFi Router Light:

• White light is on the bottom of the router. Under certain light conditions, the light may appear blue.
• The Graphic on the front of the router represents 'Earth to Mars' "orbital transfer ellipse". There are no lights on the front of the router
• Solid light = Power is being supplied to the router
• No light = No power to router. Check the outlet and ensure it is fully plugged in

Power Supply Light:

• N/A - The power supply is built into the router

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Gen 1 Router

WiFi Router Light:

• Light is on the front of the router
• Solid white = Good connection to internet
• Blinking white = Searching for satellites. If the router cannot get a connection to the internet in 20 minutes, the light will become red
• Red = Starlink not connected
• No light = No power to router. Check your cable's connection with the power supply

Power Supply Light:

• Two solid white lights = Good power connection
• One white light on = Make sure everything is securely plugged in and there is no damage to hardware or cables
• No lights on = No power to power supply. Check the outlet and ensure it is fully plugged in