Your order will ship within the estimated shipping timeline provided on your order details page found on your Account page, or from the Starlink App. We will notify you if the estimated shipping timeline changes.

Your order details show you the status of your order. Statuses listed in chronological order:

1. Pending - with the estimated delivery date
2. Preparing Shipment - with the estimated delivery date
3. Shipped - with the tracking number link (FedEx/DHL)

Once your order has been shipped, please contact the carrier shown on your tracking information for updates on your order.

Note: Certain countries (e.g. Brazil, Philippines) may experience longer delivery timelines.