- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is Starlink's fair use policy?
- What is a service line?
- What is the Starlink "Residential Lite" service plan?
- Additional FAQs
- What is the "Roam" service plan?
- What is the rent Starlink option?
- I can't find my service plan?
- What are the Starlink service plans?
- What is the Starlink family discount?
- What is the recommended Starlink Kit for my service plan?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- Aviation
- Priority (Business)
- API
- Dashboard
- What is Starlink Business?
- How do Starlink Business customers receive invoices?
- How do I upgrade to Starlink Business?
- How do I install my power supply unit to prevent overheating?
- If I downgrade my plan, how does data consumption work?
- What are my Starlink's specifications for bulk shipments?
- Why do I need a service address for a mobile plan?
- What should I do if my boxes or kits are damaged?
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- Vendor & Supplier Documentation - W9 Form
- Who is a Starlink authorized commercial reseller?
- If I cancel service as a business account, when will it end?
- When can I receive a packing list with the serial numbers for my Starlinks?
- How can a U.S. Government entity purchase Starlink?
- How do I set up a child account?
- Do I need a certificate of origin?
- What information should business accounts include when paying by wire?
- Is Starlink available for purchase by Government entities?
- How can I get a quote for Starlink for my business?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is Starlink's fair use policy?
- What is a service line?
- What is the Starlink "Residential Lite" service plan?
- Additional FAQs
- What is the "Roam" service plan?
- What is the rent Starlink option?
- I can't find my service plan?
- What are the Starlink service plans?
- What is the Starlink family discount?
- What is the recommended Starlink Kit for my service plan?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- Aviation
- Priority (Business)
- API
- Dashboard
- What is Starlink Business?
- How do Starlink Business customers receive invoices?
- How do I upgrade to Starlink Business?
- How do I install my power supply unit to prevent overheating?
- If I downgrade my plan, how does data consumption work?
- What are my Starlink's specifications for bulk shipments?
- Why do I need a service address for a mobile plan?
- What should I do if my boxes or kits are damaged?
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- Vendor & Supplier Documentation - W9 Form
- Who is a Starlink authorized commercial reseller?
- If I cancel service as a business account, when will it end?
- When can I receive a packing list with the serial numbers for my Starlinks?
- How can a U.S. Government entity purchase Starlink?
- How do I set up a child account?
- Do I need a certificate of origin?
- What information should business accounts include when paying by wire?
- Is Starlink available for purchase by Government entities?
- How can I get a quote for Starlink for my business?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
If I cancel service as a business account, when will it end?
Once service is cancelled via API, the "endDate" for service cancellation is set to the day before the next billing day of the month. This ensures you are not billed for the cancelled service line in the next billing cycle.
The "serviceEndDate" reflects when the Starlink will stop receiving service - this should be set to the day before the billing day of the month.
API access is provided to larger business customers to manage accounts, user terminals, and service.
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