- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is the Starlink "Residential Lite" service plan?
- What is the "Roam" service plan?
- What is the Starlink family discount?
- What is Starlink's fair use policy?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- What is the rent Starlink option?
- What are the Starlink service plans?
- Additional FAQs
- What is a service line?
- I can't find my service plan?
- What is the recommended Starlink Kit for my service plan?
- Aviation
- Priority (Business)
- API
- Dashboard
- How do I upgrade to Starlink Business?
- How do I set up a child account?
- How do I install my power supply unit to prevent overheating?
- If I downgrade my plan, how does data consumption work?
- Is Starlink available for purchase by Government entities?
- What are my Starlink's specifications for bulk shipments?
- How can I get a quote for Starlink for my business?
- How can a U.S. Government entity purchase Starlink?
- What information should business accounts include when paying by wire?
- When can I receive a packing list with the serial numbers for my Starlinks?
- Why do I need a service address for a mobile plan?
- Vendor & Supplier Documentation - W9 Form
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- If I cancel service as a business account, when will it end?
- Who is a Starlink authorized commercial reseller?
- What is Starlink Business?
- Do I need a certificate of origin?
- What should I do if my boxes or kits are damaged?
- How do Starlink Business customers receive invoices?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is the Starlink "Residential Lite" service plan?
- What is the "Roam" service plan?
- What is the Starlink family discount?
- What is Starlink's fair use policy?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- What is the rent Starlink option?
- What are the Starlink service plans?
- Additional FAQs
- What is a service line?
- I can't find my service plan?
- What is the recommended Starlink Kit for my service plan?
- Aviation
- Priority (Business)
- API
- Dashboard
- How do I upgrade to Starlink Business?
- How do I set up a child account?
- How do I install my power supply unit to prevent overheating?
- If I downgrade my plan, how does data consumption work?
- Is Starlink available for purchase by Government entities?
- What are my Starlink's specifications for bulk shipments?
- How can I get a quote for Starlink for my business?
- How can a U.S. Government entity purchase Starlink?
- What information should business accounts include when paying by wire?
- When can I receive a packing list with the serial numbers for my Starlinks?
- Why do I need a service address for a mobile plan?
- Vendor & Supplier Documentation - W9 Form
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- If I cancel service as a business account, when will it end?
- Who is a Starlink authorized commercial reseller?
- What is Starlink Business?
- Do I need a certificate of origin?
- What should I do if my boxes or kits are damaged?
- How do Starlink Business customers receive invoices?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
Why do I need a service address for a mobile plan?
A service address is required on your account, regardless of mobility status, for taxing and invoicing requirements. The service address listed on the account will not affect where the Starlink can be used. In order to ensure there are no disruptions to service or billing, your service address must be located within the country on the account.
If you are a business account and need help determining the country listed on your account, please reach out to customer support.
Can't find what you're looking for? Contact Support.