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I have received the email to confirm my order, but my information is incorrect or has changed. What do I do?


When you click Confirm My Order in the email, it will redirect you to an order confirmation screen on your account page. From there, you can review the following details:

  • Service address: Changing your service address is subject to availability. If the new service address does not have availability at that time, your order will not be processed and you will see a new expected service date on your account page. You will still hold your place in the queue at the new location.
  • Shipping address: Changing the shipping address registered to your account or any pending order is not supported. If you need any item shipped to a different address than the address listed on your existing order click here
  • Payment Method: Please be sure your card is not expired. If your bank requires a 3D verification, you will be redirected to verify your payment by receiving a PIN code via text.

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