In select areas, Starlink offers new customers the option to purchase a $0 Starlink Kit with a 12-Month Residential service plan commitment. The customer has a 30-day trial with a full refund period. After the 30 day trial, the service commitment ends 12 months after the customer's activation date. To learn more, please review Section 1 of the Terms of Service for your country.

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During the service commitment, taking any of the following actions will result in a Change Fee.

• Change service address
• Cancel service
• Fail to timely pay your bill
• Attempt to transfer your kit to another user
• Cancel service during the 30-day trial and not return your kit

Note: Customers on the 12-month Residential plan must reach out to Customer Support in order to change their service plan and will be charged a Change Fee, pro-rated for the month of their service plan change.

The Change Fee is reduced on a monthly, pro-rated basis over the 12-month period. The Change Fee differs by market. Please consult the 12-month commitment confirmation email you received after placing your order for your Change Fee and other revelant information.

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Countrywide availability:

• Italy
• Germany
• Spain
• Greece
• Ireland
• Poland
• Austria
• Norway
• Netherlands
• Croatia
• Czech Republic
• Switzerland

Note: This commitment plan will only apply to the Starlink Mini kit in Croatia

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Select areas:

• Australia

• Canada

• United Kingdom

• United States

• New Zeland

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