In select areas, Starlink offers new customers the option to purchase a $0 Starlink Kit with a 12-Month Residential service plan commitment. The customer has a 30-day trial with a full refund period. After the 30 day trial, the service commitment ends 12 months after the customer's activation date. To learn more, please visit the Terms of Service.
During the service commitment, taking any of the following actions will result in a Change Fee.
Note: Customers on the 12-month Residential plan must reach out to Customer Support in order to change their service plan and will be charged a Change Fee, pro-rated for the month of their service plan change.
The Change Fee is reduced on a monthly, pro-rated basis over the 12-month period. The Change Fee differs by market. Please consult the 12-month commitment confirmation email you received after placing your order for your Change Fee and other revelant information.
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