Enterprise Customer Thresholds

Enterprise customers are large business customers with a minimum annual Starlink recurring spend of US$1M. Read more about this option: Enterprise vs. Business Accounts

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Enterprise Dashboard

Enterprise accounts have access to the Dashboard, with tools to track and manage terminals. This ensures that their network remains online and available for key operations. A few notable functions are listed below:

• Monitor and manage locations, with details available for every Starlink terminal
• Remote tech support to monitor Starlink performance and manage service at each location
• Deep dive and track performance metrics, including downlink and uplink throughput. Download metrics in .csv files for further analysis
• Manage router settings when using the Starlink router

To get Dashboard access, please request access in a support ticket including your first name, last name, email, and phone number. To access the Dashboard on starlink.com, log in to your account, click on the three-bar icon on the top right, and click on "My Account".

The following pages include instructions on how to manage your Starlink terminals using the Dashboard.

You must activate your Terminals on your Starlink dashboard in order to connect to the Starlink network and receive service: How do I activate my Starlink/Service Line using the Dashboard?   The whole process of removing an active Starlink from an account and activating on a different account should look like this: * Deactivate / cancel service line: How do I deactivate/cancel a service line using the dashboard? * Remove Starlink from service line: How do I remove a Starlink from a service line using the dashboard? * Transfer Starlink to different account: How do business accounts transfer Starlinks via the dashboard? * Activate service of the Starlink on the new account:  How do I activate my Starlink/Service Line using the Dashboard?

• If needed, see Why can't I see my Starlink(s) on the Dashboard?

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Enterprise APIs

Enterprise accounts with an account manager have access to our APIs. Starlink has two APIs, a Management API and a Telemetry API.

• The Telemetry API documentation can be found here: https://starlink.readme.io/docs/telemetry-api
• The Management API documentation can be found here: https://starlink.readme.io/docs/management-api