- Help Center Home
- Account
- Billing
- Orders
- Create Order
- Order New Starlink
- Order Mount, Accessories, Replacements
- Where is the Starlink Performance (Gen 3) Kit available?
- How do I order Starlink for Business in Qatar?
- Where is the Router Mini available for purchase?
- How do I order Starlink in Roam only regions?
- Who can purchase the Starlink Gen 3 router?
- What is a demand surcharge?
- Where is Starlink Mini available?
- Can I exchange my Starlink hardware for another type?
- Where is the Starlink Standard Kit available?
- How do I order Starlink in Ukraine?
- How do I order Starlink for Business in Singapore?
- How can Starlink Business and Maritime customers order more than one Starlink?
- How can I upgrade to the Starlink Performance Kit?
- What are regional savings?
- Delivery Carrier Contact Information
- What is an 'Activation Charge'?
- Update Order
- Find My Order Number
- Shipping
- Track Order
- Incorrect Item Delivered
- Returns
- Service Plans
- Setup & Install
- Specifications & Configuration
- Troubleshooting
- Help Center Home
- Account
- Billing
- Orders
- Create Order
- Order New Starlink
- Order Mount, Accessories, Replacements
- Where is the Starlink Performance (Gen 3) Kit available?
- How do I order Starlink for Business in Qatar?
- Where is the Router Mini available for purchase?
- How do I order Starlink in Roam only regions?
- Who can purchase the Starlink Gen 3 router?
- What is a demand surcharge?
- Where is Starlink Mini available?
- Can I exchange my Starlink hardware for another type?
- Where is the Starlink Standard Kit available?
- How do I order Starlink in Ukraine?
- How do I order Starlink for Business in Singapore?
- How can Starlink Business and Maritime customers order more than one Starlink?
- How can I upgrade to the Starlink Performance Kit?
- What are regional savings?
- Delivery Carrier Contact Information
- What is an 'Activation Charge'?
- Update Order
- Find My Order Number
- Shipping
- Track Order
- Incorrect Item Delivered
- Returns
- Service Plans
- Setup & Install
- Specifications & Configuration
- Troubleshooting
Starlink shop does not have the item I need. What do I do?
Most Starlink hardware can be purchased directly from the Starlink Shop. However, some items—such as replacement parts—may only be ordered through Starlink Customer Support. These include:
- Power Supply AC Cable
- Router AC Cable
Additional Notes:
- Ensure that the appropriate hardware is selected before ordering.
- Some parts are not sold separately, such as the Gen 3 PoE Injector.
- The Gen 2 Mesh Router can be purchased from the Starlink Shop to replace a Gen 2 main router, subject to inventory availability.
- For installation accessories like grommets and bolts, we recommend visiting your local hardware store for additional parts if needed.
Can't find what you're looking for? Contact Support.