In areas with network congestion, there is an additional one-time charge to purchase Starlink Residential services. This fee will only apply if you are purchasing or activating a new service plan. If you change your Service address or Service Plan at a later date, you may be charged the congestion fee.
Our intention is to no longer charge this fee to new customers as soon as network capacity improves. If you're not satisfied with Starlink and return it within the 30-day return window, the charge will be refunded.