Installers are available in select markets and have completed Starlink installation training to help set up & activate your Starlink. Customers in the U.S. can purchase this service in select markets via starlink.com when purchasing a new Starlink. Customers outside of the U.S. should directly contact their in-country installation partner. Contact details are listed below for each country.
For installation services in France, Italy, Germany, or Switzerland, find a list of recommended third-party installers here. These installers have not completed Starlink training but have prior experience with Starlink hardware.
Note: If roof installation isn’t available after entering your address, even though your state or area is listed as supported, it means there are currently no installers serving your specific location.
General Note: If you have received a free installation as part of your order bundle - you must use the link in the scheduling email. For paid installations, please use the list and links of available installers found below in this FAQ.
Australia:
North America:
DSI Systems: (800) 759-2115 / Support@starlinkinstallsupport.zendesk.com
Belgium, France, Luxembourg, Netherlands, Spain:
United Kingdom:
Peru:
Portugal:
Puerto Rico:
Service activation and billing start date for your Starlink is not dependent on installation appointment date. We recommend scheduling your appointment for the earliest availability. Note, service activation occurs when you power on and connect your Starlink for the first time, or 30 days post-Starlink kit shipment, whichever comes first.
After purchasing the install service, you will receive an email with the installer's contact information. The installer will reach out using the phone number on file to schedule an appointment. To reschedule, contact the installer directly.
If you need to cancel your installation appointment for any reason (scheduling/tech availability issue, completed self-install) before the technician arrives onsite, you may do so by contacting Starlink Customer Support. A full refund will be issued after successful cancellation.
Should you have questions about your installation within 30 days of completion, please reach out to the installer directly.
Once the installation service is completed, the installation cost is not refundable. Starlink is not responsible for downtime experienced during installation.
You are responsible for reaching out and contracting with third-party installers directly. Starlink shall not be responsible, nor assume liability for pricing, contract terms, quality of work, errors, omissions, misrepresentations, or any alterations or damage to your property resulting from the installation. See Starlink's Terms of Service for more details.
If you are not located close to a recommended third-party installer, customers have found success working with local contractors experienced in roof and external wall installations. Starlink will automatically handle the rest (boot up, connect, find satellites).
Customers in Australia or the United Kingdom can reach out directly to listed installers to purchase and coordinate installation services.
Get Starlink email updates here.
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