If you’ve noticed an additional fee during your Starlink purchase or subscription payment, here’s what you need to know:

This is not a fee from Starlink. The additional amount you see is a transaction or processing fee applied by your bank or payment provider, not by Starlink. We do not collect, control, or benefit from this charge

Why is this fee being applied?

Some local banks and financial institutions treat online or international payments as foreign transactions. As a result, they may apply added fees to process the payment on their end.

What should I do?

We recommend contacting your bank or card issuer directly to:

• Confirm the source of the fee.
• Explore if there are alternative payment methods that avoid this charge (such as different cards or local payment services).

Our commitment:

Starlink is focused on expanding affordable, high-speed internet access in underserved regions around the world. While we work to streamline the payment experience globally, certain banking practices remain outside of our control.