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What is an Expert Installer?


Available only in certain US states: Ohio, Georgia, Michigan (excluding uppper peninsula), Missouri for Starlink Standard installation on residential homes. These installers have completed Starlink installation training. Customers can purchase this service via Starlink.com when purchasing a new Starlink, or by contacting Starlink Customer Support. Installers will have additional accessories available for specific installation needs, however they do not have Starlink Kits available for purchase.

  • After purchasing this install service you will receive an email to the email address on file with the installer's contact information.
  • The installer will reach out to you using the phone number on file to schedule an appointment.
  • Service activation and billing start date for your Starlink is not dependent on installation appointment date. We recommend scheduling your appointment for the earliest availability.
    • Service activation is when you power on and connect your Starlink for the first time, Or 30 days post-Starlink Kit shipment, whichever happens first.
  • Once the installation service is completed, the installation cost is not refundable. Starlink is not responsible for downtime experienced during installation.

To reschedule your appointment, please contact the installer directly:

You may cancel your installation appointment by contacting Starlink Customer Support. A full refund will be issued after the successful cancellation of your appointment.

Should you have questions about your installation within 30 days of installation being completed, please reach out to the installer directly to look further into the matter.


Can't find what you're looking for? Contact Support.