How do I exchange my Starlink? - Starlink Help Center

.mui-xs3fld{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;text-align:center;}JavaScript must be enabled on your browser, otherwise content or functionality of starlink.com may be limited or unavailable.

Careers Satellite Operators Authorized Resellers Privacy & Legal Privacy Preferences

Starlink © 2025

Starlink is a division of SpaceX. Visit us at spacex.com

How do I exchange my Starlink? - Starlink Help Center

Help Center Home

Help Center Home

Account
Billing
Orders

Create Order

Update Order

Delivery Carrier Contact Information

Returns

How To Re-Box Starlink

How To Return Starlink

How do I download my return label?

How do I return my damaged Starlink hardware?

How do I exchange my Starlink?

How do I return my Starlink?

I am outside of the 30 day return window, can I return for a partial refund?

How To Return Starlink Shop Purchase

Limited delivery and return locations in select markets

Track Order

Find My Order Number

Shipping

Incorrect Item Delivered

Service Plans
Setup & Install
Specifications & Configuration
Troubleshooting

Help Center Home
Account
Billing
Orders

Create Order

Update Order

Delivery Carrier Contact Information

Returns

How To Re-Box Starlink

How To Return Starlink

How do I download my return label?

How do I return my damaged Starlink hardware?

How do I exchange my Starlink?

How do I return my Starlink?

I am outside of the 30 day return window, can I return for a partial refund?

How To Return Starlink Shop Purchase

Limited delivery and return locations in select markets

Track Order

Find My Order Number

Shipping

Incorrect Item Delivered

Service Plans
Setup & Install
Specifications & Configuration
Troubleshooting

How do I exchange my Starlink?

If you purchased a kit and decided you would like to switch products

Cancel service and return original kit
"Order another Starlink" and purchase a new kit

Can't find what you're looking for? Contact Support.

Search support articles

Search support articles