Please ensure that you enter your complete shipping address before submitting your order. Ensure shipping address in your account is also complete and accurate.

Not complying with below guidance can result in your address being invalid, leading to shipping delays or delivery failures:

• We need both street number and street name in your Address Line 1.

  • If your address line contains greater than 60 characters, please use abbreviations for street names.
  • If you do not have a street number put a “1” at the end of Shipping Address Line 1

• We cannot ship to PO boxes

• We cannot ship to google plus codes

• We cannot ship to Military bases. For details check out this FAQ

• We cannot use latititude and longitude as the shipping address

• Ensure you have provided valid postal code and check for formatting (spacing, # of digits)

  • At order, if you see a drop down for cities and postal codes, those are the only serviceable regions we can ship to.
  • Ensure postal code and state match