- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is a service line?
- What is the "Roam" service plan?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- I can't find my service plan?
- What is the Starlink family discount?
- What is the Starlink "Residential Lite" service plan?
- What are the Starlink service plans?
- What is Starlink's fair use policy?
- What is the rent Starlink option?
- What is the recommended Starlink Kit for my service plan?
- Aviation
- Priority (Business)
- API
- Dashboard
- Can an existing Starlink purchased from a retailer or end-user be transferred to a Reseller account?
- How do I check my Starlink's usage statistics on the dashboard?
- What are the telemetry API alerts on my dashboard?
- Do you offer role based access control?
- How do I deactivate/cancel a service line using the dashboard?
- What is Starlink's proactive alerting?
- How do I remove a Starlink from a service line using the dashboard?
- Why can't I see my Starlink(s) on the dashboard?
- What do the statuses on the dashboard mean?
- How do I activate my Starlink/service line using the dashboard?
- How do Starlink Business customers receive invoices?
- How do I upgrade to Starlink Business?
- Is Starlink available for purchase by Government entities?
- How can I get a quote for Starlink for my business?
- If I cancel service as a business account, when will it end?
- If I downgrade my plan, how does data consumption work?
- Vendor & Supplier Documentation - W9 Form
- How do I install my power supply unit to prevent overheating?
- What is Starlink Business?
- If I have 2 terminals on my Premium mobile subscription, how do the terminals get service/how does switching work?
- What are my Starlink's specifications for bulk shipments?
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- How do I set up a child account?
- Why do I need a service address for a mobile plan?
- What should I do if my boxes or kits are damaged?
- Who is a Starlink authorized commercial reseller?
- Do I need a certificate of origin?
- When can I receive a packing list with the serial numbers for my Starlinks?
- What information should business accounts include when paying by wire?
- How can a U.S. Government entity purchase Starlink?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile Priority (Maritime/Mobility)
- What is a service line?
- What is the "Roam" service plan?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- I can't find my service plan?
- What is the Starlink family discount?
- What is the Starlink "Residential Lite" service plan?
- What are the Starlink service plans?
- What is Starlink's fair use policy?
- What is the rent Starlink option?
- What is the recommended Starlink Kit for my service plan?
- Aviation
- Priority (Business)
- API
- Dashboard
- Can an existing Starlink purchased from a retailer or end-user be transferred to a Reseller account?
- How do I check my Starlink's usage statistics on the dashboard?
- What are the telemetry API alerts on my dashboard?
- Do you offer role based access control?
- How do I deactivate/cancel a service line using the dashboard?
- What is Starlink's proactive alerting?
- How do I remove a Starlink from a service line using the dashboard?
- Why can't I see my Starlink(s) on the dashboard?
- What do the statuses on the dashboard mean?
- How do I activate my Starlink/service line using the dashboard?
- How do Starlink Business customers receive invoices?
- How do I upgrade to Starlink Business?
- Is Starlink available for purchase by Government entities?
- How can I get a quote for Starlink for my business?
- If I cancel service as a business account, when will it end?
- If I downgrade my plan, how does data consumption work?
- Vendor & Supplier Documentation - W9 Form
- How do I install my power supply unit to prevent overheating?
- What is Starlink Business?
- If I have 2 terminals on my Premium mobile subscription, how do the terminals get service/how does switching work?
- What are my Starlink's specifications for bulk shipments?
- Are there any differences with installing a Flat High Performance vs the Actuated High Performance?
- How do I set up a child account?
- Why do I need a service address for a mobile plan?
- What should I do if my boxes or kits are damaged?
- Who is a Starlink authorized commercial reseller?
- Do I need a certificate of origin?
- When can I receive a packing list with the serial numbers for my Starlinks?
- What information should business accounts include when paying by wire?
- How can a U.S. Government entity purchase Starlink?
- Mobile (Roam)
- Data Amounts
- Setup & Install
- Specifications & Configuration
- Troubleshooting
How do I remove a Starlink from a service line using the dashboard?
Note: A Starlink must be removed from a service line before it can be unlocked and transferred to a different account.
Navigate to dashboard tab > select "Manage"
- If your account has multiple Starlinks on the same service line, ensure the correct Starlink is selected.
Under "Devices", click the tab of the terminal you want to remove.
Select "Remove Starlink"
The Starlink can now be unlocked from the account.
Related Questions:
How do I deactivate/cancel a service line using the dashboard?
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