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- Deposit & Pre-Order
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- Help Center Home
- Account
- Customer Support Channels and Addresses
- Who is a Starlink authorized retailer?
- Hurricane Relief (Helene and Milton)
- Brazil - Nota Fiscal
- About Starlink
- Change Account Information
- Change Contact Information
- Change Account Password
- Change Shipping Address
- Change Service Address
- Change Payment Method
- Change Service Plan
- Manage Data Usage
- Pause Service
- Resume/Reactivate Service
- Transfer Ownership
- Activate Service (Retail)
- Cancel Service
- Two Step Verification
- Can I merge or split my existing account?
- Deposit & Pre-Order
- Billing
- Orders
- Service Plans
- Setup & Install
- Specifications & Configuration
- Troubleshooting
Can I replace my Starlink kit at an authorized retailer?
Starlink is now offering retail replacment pick up in the United States! Please file a support ticket on your account with interest in picking up a replacement. To activate a new replacement, follow the activation steps and choose 'existing account'. For more information about the retailers, check out our authorized retailers. If you are having trouble with the activation process, please file a support ticket on your account.
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