In some countries, Starlink is required by local regulatory authorities to collect customers' identification information to provide service.

If information is required, you will see a red banner in your Starlink account asking you to upload additional information.

To upload your information, click on "Click Here" and complete the form.

Important to note:

• Please upload a clear image of the requested identification information. Failure to do so will result in a delay in service.
• Documentation must not be expired or damaged. If it is expired or illegible, we are unable to verify your information. 
• To upload your Information, click "Update" on the red banner at the top of your Home page in your Starlink account.
  • It reads, "Regulations require that additional information must be provided to complete your registration."
• Once submitted, your information will need to be verified. This process may take up to a day. If the incorrect information is uploaded, there may be a further delay in information verification.