You can cancel your service at any time by following these steps:
Log into your Starlink Account
Select "Your Subscription" from the "Home" page, then "Manage" next to your Service Plan
Click "Cancel Service"
To cancel an upcoming service plan change, click "Manage" under "Service Plan" box, click "Change Plan", then click "Cancel Upcoming Change".
If you cancel/pause your plan, before the change takes effect, you may resume it by clicking "Resume" in the "Your service plan will end on ..." alert, at the top of the page.
Note: Your service will remain active up until the date paid for, and will be removed from future billing cycles. By canceling service, you may not be able to reactivate immediately. Reactivation is dependent on service availability and capacity in your area. If you have agreed to a service commitment in exchange for no-cost hardware, a Change Fee may apply to service cancellation.
You may also cancel the service without logging in to your account. We recommend cancellation through your user account whenever possible as additional processing time will be necessary for this alternative termination method. If you wish to use this process, please complete the following information and submit it here.
1. First Name:
2. Last Name:
3. Address:
4. Email Address:
5. Account Number:
6. Service Line Number:
7. Desired Termination Date:
8. Details on Termination:
Your account numner and service line number can be found on your invoice.
If you are having any issues leading to your cancellation, please reach out to support and we'd be happy to help.