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Deposit/Pre-Order - Issues Confirming My Order

  1. Confirm your payment method is up-to-date. If not, then please update and attempt to confirm your order again.
  2. Verify you are within the 7 day confirmation window. If the window has passed, your deposit has been cancelled and refunded.

If you are still experiencing issues and have confirmed your payment method is correct, and you are within your 7 day confirmation window, please click "Contact Support" to submit a support ticket.

Can't find what you're looking for? Contact Support.

    Deposit/Pre-Order - Issues Confirming My Order - Starlink Help Center