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- Help Center Home
- Account
- About Starlink
- Contact Starlink Customer Support
- Additional FAQs - Account
- Registration of your identification information
- Who is a Starlink authorized retailer?
- Brazil - Nota Fiscal
- Canadian Wildfire Response
- Change Account Information
- Deposit & Pre-Order
- Phishing or suspicious emails or texts claiming to be from Starlink
- Hurricane Relief (Helene and Milton)
- Los Angeles Wildfire Response
- Billing
- Orders
- Service Plans
- Setup & Install
- Specifications & Configuration
- Troubleshooting
Who is a Starlink authorized retailer?
Starlink can be purchased on our website Starlink.com or from a Starlink authorized retailer. Retailers are authorized to sell Starlink products in locations where Starlink is licensed and certified.
Retailers purchase hardware from Starlink and sell the hardware directly to end-users via ecommerce or in person locations. Starlink then manages the service, account, orders and support for the end-user directly once the hardware is activated on www.starlink.com/activate. If you are looking to pick up a replacement kit in the United States, follow the steps here. List of authorized retailers below:
Africa
Botswana
- Sefalana
Democratic Republic of the Congo
Ghana
- Apotica
- Atlantic Computers
- Canwest
- CompuGhana LTD
- Devnik
- Electromart
- IPMC
- IT Market
- JOI
- Jumia
- Task Systems
Kenya
- Elite Digital
- Jumia
- Naivas
- Redington
Madagascar
- Carrefour
- Mass'in
Malawi
- Precision
Mozambique
Niger
Nigeria
Sierra Leone
- INSONS
Zambia
- Builders Warehouse
- Choppies
- Game
- Stellar Systems
Zimbabwe
Asia - Pacific (APAC)
Indonesia
Japan
Malaysia
Mongolia
- E Mart
- PC Mall
Philippines
Europe
Albania
Austria
Belgium
Bulgaria
Croatia
Czechia
Denmark
Finland
France
Germany
Greece
Greenland
Hungary
Iceland
Ireland
Italy
Macedonia
Netherlands
Nordics
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
Latin America
Important note: If purchasing from retailer Mercado Libre, please ensure you are purchasing via Starlink Shop/Tienda Oficial Starlink on Mercado Libre. Starlink is not responsible for any purchases made outside the Starlink Shop/Tienda Oficial Starlink on Mercado Libre.
Argentina
Brazil
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
Honduras
Panama
Paraguay
Peru
Uruguay
North America
Canada
Mexico
United States
Oceania
Australia
Fiji
- Network Sharks
- Vinod Patel
New Zealand
Samoa
- Bluebird Lumber and Hardware
- Computer Services Limited
- Noel Leeming
- Samoa Digital Communications Ltd.
Vanuatu
- Stanley Imports
- Computer World
We are unable to activate service for a Starlink that has been purchased from an unauthorized retailer. Buying Starlink through another third-party company, that is not listed as an authorized reseller or retailer, is a violation of our terms and conditions and subject to immediate suspension of service.
Get Starlink email updates here.
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