You can pause your service with Standby Mode, which provides unlimited low-speed data for emergency messaging, ongoing Starlink software updates, and easy reactivation in dead zones for a small monthly fee.
Which plans support pausing?
You can pause with Standby Mode on all Roam, Residential, and Priority plans (excluding promotional offerings).
NOTE: Business customers cannot pause with Standby Mode.
How to pause service (website):
- Log into your account on starlink.com
- Select "Subscriptions" and then select the service line you want to pause
- Select "Manage"
- Choose "Pause Current Service"
- Click Confirm
How to un-pause/resume service (website):
- Log into your account on starlink.com
- Select "Subscriptions" and then select the service line you want to un-pause
- Select "Manage"
- Choose "Resume Service"
- Select your desired service plan, then click "Confirm"
What does “instant reactivation in dead zones” mean?
- You can complete 2-factor authentication via email, even without cellular coverage
- Full access to the Starlink app and account portal
- Easily switch to high-speed plans
Important notes:
- You may resume service and change your plan at any time.
- If you restart your service before your next billing cycle, you'll be charged your usual monthly fee.
- Pausing service before the end of your current billing period allows you to receive service for the remainder of that period.
- Upon resuming service, the monthly subscription fee is charged immediately, on a pro-rated basis.
- Starlink subscriptions billing is tied to UTC time; changes must be made before 12:00 AM UTC on your billing day. Changes made after midnight will be delayed until the next billing day.
- Data blocks purchased before pausing will not roll over upon reactivation.
- Standby Mode does not include high-speed or overage data. You can un-pause and resume service for high-speed plans.
Note: We recently upgraded pause to include Standby Mode. Previously, the pause feature offered zero data at no cost.
In select countries and for all business customers, Standby Mode is not available.
