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- Orders
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- Help Center Home
- Account
- Billing
- How Billing Works
- Additional FAQs - Billing
- Which Factura will I receive? / Can I receive a Factura A?
- Billing Issues
- Payment Issues
- Change Payment Method
- Credits & Promotions
- Refunds
- Payment History
- Tax Exemption
- Electronic Invoice (E-Invoice)
- Additional Information - Billing & Payments
- Mobile Money - Payment Method
- Quebec Connectivity Program
- What is the regulatory fee in Mexico?
- I live in an unincorporated area, how do I ensure my sales tax is correct?
- Orders
- Service Plans
- Setup & Install
- Specifications & Configuration
- Troubleshooting
When will I receive my refund?
If you cancel a deposit, the refund is processed immediately. However, it may take up to 10 days within the U.S. and Canada or 20 days outside of these regions for the refund to appear in your financial institution account.
Upon returning your Starlink Kit or accessory within the return window, we will process the refund upon receipt and inspection at our facility.
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