- Help Center Home
- Account
- Billing
- Orders
- Create Order
- Delivery Carrier Contact Information
- What is an 'Activation Charge'?
- Update Order
- Find My Order Number
- Shipping
- Track Order
- Incorrect Item Delivered
- Returns
- Service Plans
- Setup & Install
- Specifications & Configuration
- Troubleshooting
- Help Center Home
- Account
- Billing
- Orders
- Create Order
- Delivery Carrier Contact Information
- What is an 'Activation Charge'?
- Update Order
- Find My Order Number
- Shipping
- Track Order
- Incorrect Item Delivered
- Returns
- Service Plans
- Setup & Install
- Specifications & Configuration
- Troubleshooting
Incorrect Item Delivered
- Confirm the item delivered is not listed within your account home page "Your Orders" list. If you have multiple Starlink accounts, please check all your accounts.
- If the item delivered is wrong, click "Contact Support" to submit a support ticket.
Please mention the order number, the item you should have received, and a photo of the incorrect item delivered.
Can't find what you're looking for? Contact Support.