- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile (Roam)
- Standard (Residential)
- What is a service line?
- Additional FAQs - Service Plans
- What are Priority service plans?
- What is the Starlink "Residential Lite" service plan?
- What is the $0 Starlink Kit with Signup of 12-Month Residential Service Option?
- Priority (Business)
- API
- Dashboard
- Who is a Starlink authorized commercial reseller?
- What is Starlink Business?
- If I cancel service as a business account, when will it end?
- Do I need a certificate of origin?
- What should I do if my boxes or kits are damaged?
- How do Starlink Business customers receive invoices?
- How do I set up a child account?
- What are my Starlink's specifications for bulk shipments?
- How do I view my monthly data usage/top-up blocks?
- How do I install my power supply unit to prevent overheating?
- Vendor & Supplier Documentation - W9 Form
- Why do I need a service address for the roaming plan?
- How can a U.S. Government entity purchase Starlink?
- How do I upgrade to Starlink Business?
- How can I get a quote for Starlink for my business?
- Are there any differences with installing a Starlink Performance (Gen 2) vs the Starlink Performance (Gen 1)?
- What information should Enterprise accounts include when paying by wire?
- What is the Terminal Access Charge?
- Is Starlink available for purchase by Government entities?
- How can I manage my data on Local/Global Priority plans?
- What happens when I reach my data limit for Priority Plans?
- When can I receive a packing list with the serial numbers for my Starlinks?
- Global Priority (Maritime/Mobility)
- Data Amounts
- Aviation
- What are the Starlink service plans?
- What is the recommended Starlink Kit for my service plan?
- I can't find my service plan?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- What is the rent Starlink option?
- What is the Starlink family discount?
- What is Starlink's fair use policy?
- Setup & Install
- Specifications & Configuration
- Troubleshooting
- Help Center Home
- Account
- Billing
- Orders
- Service Plans
- Mobile (Roam)
- Standard (Residential)
- What is a service line?
- Additional FAQs - Service Plans
- What are Priority service plans?
- What is the Starlink "Residential Lite" service plan?
- What is the $0 Starlink Kit with Signup of 12-Month Residential Service Option?
- Priority (Business)
- API
- Dashboard
- Who is a Starlink authorized commercial reseller?
- What is Starlink Business?
- If I cancel service as a business account, when will it end?
- Do I need a certificate of origin?
- What should I do if my boxes or kits are damaged?
- How do Starlink Business customers receive invoices?
- How do I set up a child account?
- What are my Starlink's specifications for bulk shipments?
- How do I view my monthly data usage/top-up blocks?
- How do I install my power supply unit to prevent overheating?
- Vendor & Supplier Documentation - W9 Form
- Why do I need a service address for the roaming plan?
- How can a U.S. Government entity purchase Starlink?
- How do I upgrade to Starlink Business?
- How can I get a quote for Starlink for my business?
- Are there any differences with installing a Starlink Performance (Gen 2) vs the Starlink Performance (Gen 1)?
- What information should Enterprise accounts include when paying by wire?
- What is the Terminal Access Charge?
- Is Starlink available for purchase by Government entities?
- How can I manage my data on Local/Global Priority plans?
- What happens when I reach my data limit for Priority Plans?
- When can I receive a packing list with the serial numbers for my Starlinks?
- Global Priority (Maritime/Mobility)
- Data Amounts
- Aviation
- What are the Starlink service plans?
- What is the recommended Starlink Kit for my service plan?
- I can't find my service plan?
- Does Starlink offer a program to exchange my current Starlink kit for a newer version?
- What is the rent Starlink option?
- What is the Starlink family discount?
- What is Starlink's fair use policy?
- Setup & Install
- Specifications & Configuration
- Troubleshooting
Why do I need a service address for the roaming plan?
A service address is required on your account, regardless of service plan, for taxing and invoicing requirements. The service address listed on the account will not affect where the Starlink can be used. In order to ensure there are no disruptions to service or billing, your service address must be located within the country on the account.
If you are a business account and need help determining the country listed on your account, please reach out to customer support.
Can't find what you're looking for? Contact Support.